Launched by the irreverence and innovation of its founder, Edgar Valentim, Gelito is proud to have been the first Portuguese company producing and distributing food ice and to have continued, over more than 30 years, to lead its speciality, adapting to the needs and demands of the times and the policies inherent to its area of activity.
We have a structure with 3 production lines and an installed capacity of 100 tonnes/day, which allows large-scale production with the best quality standards, in accordance with the demands of our customers and partners all year round and especially during the summer.
In order to get our products to consumers, Gelito has two different distribution systems:
| A direct operating system, through our own distribution platforms in the North, in Lisbon and Vale do Tejo, and in Algarve;A network of agents, which supports the coverage of the remaining national territory with 24/7 deliveries. |
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| OUR HISTORY |
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| Created on 1st July 1989, our origin is based on a family business nucleus with decades of experience in the areas of cold and refrigeration. |
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1989
Foundation |
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| The Gelito brand includes ice cubes in bags of 1kg and 2kg, as well as crushed ice in bags of 2kg. |
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We are represented since 1993 in the South zone by a delegation located in Vilamoura, where it is placed a warehouse with capacity for 100 tons of ice. |
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| Distinguished for the first time as SME Lder by IAPMEI |
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2012
Creation of the
Cristal Ice brand |
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2015
Beginning of Dry Ice
commercialisation |
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2019
Opening in
the North |
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Since 2019 we have representation in the North, with a
warehouse located in Famalico,
with capacity for 300
tonnes of ice. |
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| We celebrated 30 years of existence and refreshed and modernised our image, so that it could keep up with changing habits and consumer demands, maintaining the same commitment and engagement with which we have always guided our work and accustomed our customers. |
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2019
Change of
logo |
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Created on 1st July 1989, our origin is based on a family
business nucleus with decades of experience in the areas of cold and refrigeration. |
|
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|
1989
Foundation |
| |
|
|
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|
|
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|
|
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|
The Gelito brand includes ice cubes in bags of 1kg and 2kg,
as well as crushed ice in bags of 2kg. |
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|
|
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1993
Opening in Algarve |
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We are represented since 1993 in the South zone by a
delegation located in Vilamoura, where it is placed a
warehouse with capacity for 100 tons of ice. |
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2009
Leading SME |
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Distinguished for the first time as SME Lder by
IAPMEI |
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2012
Creation of the Cristal Ice brand |
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2015
Beginning of Dry Ice commercialisation |
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 |
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2019
Opening in the North |
| |
|
| |
Since 2019 we have representation in the North, with a
warehouse located in Famalico, with capacity for 300
tonnes of ice. |
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|
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2019
Change of logo |
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We celebrated 30 years of existence and refreshed and modernised our image, so that it could keep up with changing habits and consumer demands, maintaining the same commitment and engagement with which we have always guided our work and accustomed our customers. |
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| MISSION, VISION AND VALUES |
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| We are guided by the same ethical values promulgated by our founder - innovation, efficiency, quality and sustainability. |
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Because our goal is the supply of ice food in a balanced and sustained way, we have invested in the innovation of our productive processes, in the optimization of procedures and working methods, and in the diversification of our offer, having a range of different types of ice, according to the needs of our customers. |
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Gelito has also invested in the acquisition of new equipment and ice machines, in order to increase production capacity and make electricity consumption more efficient, with the aim of meeting the demands of the market. The requalification and modernisation of infrastructures has also been a constant, with the expansion of the business requiring an increase in the areas dedicated to automation and storage. |
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Officially recognised as being the first Portuguese company certified in the field of production and commercialisation of ice food, Gelito puts the quality of its products first, practicing a service based on the professionalism of our teams and oriented towards customer satisfaction, always seeking a balance between economic, environmental and social aspects. |
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The dynamism and excellent service provided to our customers, from retailers to final consumers, have contributed to consolidate Gelito's performance over more than 30 years on the national scene, having been recognised for several years as SME Lder and SME Excelency by IAPMEI. |
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| OUR POLICY |
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Conflict Resolution Policy |
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In the event of a dispute, the consumer can resort to Entities for Alternative Resolution of Consumer Disputes.
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Quality Policy |
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Gelito defines as Quality Policy, within its strategy of growth and affirmation in the market, to comply with the principles of quality management, including:
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